About Me.
QUICK FACTS
Years of Experience
English proficiency
Languages
10 years
C2 / Native
English, Filipino
I support Shopify store owners by managing product listings, customer data, and backend operations—so daily tasks don’t slow down growth.
With experience in ecommerce operations and admin support, I build systems that keep stores organized, reduce manual work, and improve workflow efficiency.
When you work with me, you get a reliable partner who keeps operations running smoothly, meets deadlines, and ensures nothing slips through the cracks.
Operational Peace of Mind
Keep daily operations organized with structured admin support, clear task tracking, and zero missed follow-ups.
Inbox & Workflow Clarity
Stay on top of tasks, communications, and priorities without operational chaos.
Launch-Ready Shopify Stores
Get a fully built store with clean collections, optimized product pages, and a seamless checkout experience
Organized Customer Systems
Keep customer information organized for smoother follow-ups and better visibility across your sales pipeline.
Qualified Leads on Demand
Receive clean, organized lead lists that make outreach faster, targeted, and more effective.
Seamless Product Management
Maintain accurate product listings, organized inventory, and faster product uploads.
What I deliver.
Case Study 01
End-to-End Shopify Store Setup for a Footwear Brand
The store had no online presence, no organized product catalog, and no customer buying journey in place. Without a structured storefront, launching products manually would have taken significantly longer and created friction for customers.
Challenge
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Built a Shopify store from homepage to checkout
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Organized product collections
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Uploaded product listings
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Optimized product descriptions
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Created store visuals using Canva
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Structured navigation for seamless shopping
Action
Results
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Built a fully functional ecommerce store from homepage to checkout
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Reduced manual store setup time by 20+ hours
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Improved product upload efficiency by 40% through organized backend systems
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Created a smoother customer journey with structured navigation and checkout flow
Order Fulfillment SOP Workflow
Order Received
Payment Verified
Fulfillment
Tracking Sent
Customer Updated
Refund Workflow Diagram
Customer Issue
Verify Order
Identify Issue
Refund/Replacement
Customer Confirmation
Case Study 02
Ecommerce Operations Optimization for Order Management
Before
Product ID: TG-001
Current Title: Hiking Backpack 45L
Current Price: $89.99
Current Description: This is a hiking backpack. It has 45 liters of space. Good for camping and hiking. Has multiple pockets. Adjustable straps. Water resistant. Available in green and grey.
Current Tags: backpack, hiking, camping
Current Images: 2 images (front view only)
Size/Dimensions: 45L capacity, 22" H x 14" W x 10" D, fits torso 16"-20"
Weight: 2.8 lbs
Materials: 600D polyester, YKK zippers
Key Features (unlisted): Hip belt with padding, hydration reservoir compatible (3L), rain cover included, 3 exterior pockets, laptop sleeve (up to 15"), top grab handle, sternum strap
Missing: Size chart, care instructions, weight capacity, warranty info
Known issues with current listing: No keywords in title, description is 2nd-grade level, no bullet points, missing 4 features, no size guidance for customers
Optimized Product Listing
Size Chart
Feature
Capacity 45 Liters
Height 22 Liters
Width 14 Liters
Depth 10 Liters
Torso Fit 16" x 20"
Measurement
Title: Trail Gear 45L Hiking Backpack Waterproof Camping Travel Pack
Description: Take on your next outdoor adventure with a reliable 45L hiking backpack designed for comfort and durability. Built for hikers and campers, this backpack offers organized storage and all-weather protection.
Key Features:
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45L capacity with multiple compartments
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Water-resistant 600D polyester material
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Adjustable straps with padded hip belt
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Hydration reservoir compatible (3L)
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Includes rain cover for weather protection
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Laptop sleeve (fits up to 15”)
Designed for hiking, camping, and travel, this backpack ensures comfort even on long treks.
Care Instructions: Wipe clean with a damp cloth. Do not machine wash.
After
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Optimized SEO product listings
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Built order processing SOPs
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Created refund workflows
Product listings, order fulfillment and refunds lacked clear systems, increasing the risk of delays, errors, and inconsistent customer service.
Action
Results
Challenge
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Reduced customer response time from multiple back-and-forth emails to a structured workflow completed within 24 hours.
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Improved product listing efficiency by cutting listing optimization time by 50%.
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Reduced manual tracking time by 5+ hours per week through a structured CRM-style system.
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Managed 10–20+ leads weekly with clear status tracking and zero missed follow-ups.
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Improved pipeline visibility with organized lead stages, priority levels, and follow-up scheduling
Systems & Automation Workflow Optimization
I design simple, structured systems that turn manual tasks into organized workflows—so operations run consistently, follow-ups are never missed, and teams gain full visibility over their pipeline.
Results
Before: Static spreadsheet with no tracking system
After: Structured CRM-style pipeline with clear follow-ups and lead stages
By the Numbers.
Real Results From Systems & Store Optimization
20+
Hours Saved
Reduced manual Shopify setup time
10–20+
Built a CRM-style tracker to manage consistent outreach
Leads / Week
Structured collections and templates that speed up
Implemented structured follow-ups to prevent missed leads
40%
Faster Uploads
5+
Hours Saved Weekly
Clean product categories, accurate listings, and streamlined navigation
100%
Introduced status tracking and follow-up dates to keep every lead active
Organized Backend
Missed Follow-Ups
0
Tools I Work In.
To Keep Your Store Running Efficiently
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04
01
03
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How We'll Work.
I assess your current store setup, workflows, and bottlenecks to identify where time is being lost.